Privacy Policy

Last Updated: April 30, 2026

Your Privacy Rights

At TokTok, we are committed to protecting your privacy and giving you control over your personal data. This privacy policy explains how we collect, use, and protect your information, and importantly, how you can delete your account and data.

🔒 Account Deletion - Your Right to Control Your Data

You have the right to delete your account and all associated data at any time. This is a fundamental privacy right, and we make it easy for you to exercise this right directly from our app.

How to Delete Your Account

You can delete your account in the following ways:

Through the Mobile App (Recommended)

Open the TokTok app
Go to your Profile tab
Tap the settings menu (three dots)
Select "Delete Account"
Follow the on-screen instructions to confirm deletion
Type "DELETE MY ACCOUNT" to confirm your decision
Tap "Delete Forever" to complete the process

Contact Support

If you need assistance, contact our support team at support@sopay.us and we will help you delete your account within 24 hours.

📧 Contact Information

Email: support@sopay.us

Response Time: We respond to all account deletion requests within 24 hours

What Happens When You Delete Your Account

When you delete your account, we will permanently remove:

Personal Information: Your name, email address, username, and profile information
Account Data: Your login credentials, account settings, and preferences
Content: Any posts, comments, or content you've created
Activity Data: Your usage history, analytics data, and interaction logs
Social Connections: Your friend lists, blocks, and social interactions
Device Data: Any device-specific information linked to your account

⚠️ Important Notice

Account deletion is permanent and cannot be undone. Once your account is deleted, all your data is permanently removed from our systems and cannot be recovered. Please make sure you want to delete your account before proceeding.

Data Processing Legal Basis

We process your personal data based on the following legal grounds:

Consent: When you create an account and agree to our Terms of Service
Legitimate Interest: To provide and improve our services
Contract Performance: To deliver the services you've requested

Your Data Protection Rights

Under applicable privacy laws (including GDPR, CCPA), you have the following rights:

Right to Access: Request a copy of your personal data
Right to Rectification: Correct inaccurate personal data
Right to Erasure: Delete your account and personal data (as described above)
Right to Portability: Receive your data in a structured, machine-readable format
Right to Object: Object to processing of your personal data
Right to Restrict Processing: Limit how we process your data

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

Encryption of data in transit and at rest
Regular security audits and assessments
Access controls and authentication measures
Secure data centers and infrastructure

Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we permanently remove your data within 30 days of the deletion request.

Third-Party Services

We may use third-party services (such as analytics providers) that process your data. These services have their own privacy policies, and we ensure they meet our privacy standards.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

Questions About Your Privacy?

If you have any questions about this privacy policy or your privacy rights, please contact us at:

Email: support@sopay.us

Subject Line: Privacy Policy Question